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FAQ

How long does shipping take?

  • Local (UK): 3–5 business days.
  • International: 7–14 business days, depending on your region

How do I contact customer service?

You can reach us via email at plusfanatics@gmail.com, through our website’s contact form, or on Instagram @someonecollections

Are your products authentic?

Yes, we guarantee that all products sold on Sumwon Store are 100% authentic and sourced directly from reputable suppliers.

What is your return policy?

We accept returns within 30 days of delivery, provided the item is unused, in its original packaging, and accompanied by proof of purchase.